Information We Collect

Personal Information

When you register for tarenqivolaset's services, we collect essential information needed to provide fraud prevention tools. This includes your name, email address, phone number, and business details. We also gather information about your organization's structure and the types of financial transactions you want to protect.

Technical Data

Our fraud prevention systems automatically collect technical information to identify suspicious patterns. This includes IP addresses, browser types, device characteristics, and interaction patterns within our platform. We analyze this data using advanced algorithms to detect potential fraud attempts while maintaining your privacy through data anonymization techniques.

How We Use Your Information

We use your personal information exclusively for providing fraud prevention services and improving platform security. Our primary purpose is protecting your financial transactions through real-time monitoring and risk assessment. We never sell your personal data to third parties or use it for marketing purposes unrelated to fraud prevention.

Data Storage and Security

We store your data in secure, encrypted databases hosted in certified data centers within South Africa. Our security infrastructure includes multiple layers of protection, including end-to-end encryption, regular security audits, and restricted access controls. All data transmissions use advanced TLS encryption protocols.

Your Rights and Controls

Under POPIA and our commitment to data privacy, you have extensive rights regarding your personal information. You can request access to your data, ask for corrections, or request deletion of your information. We provide easy-to-use tools within your account dashboard to manage these preferences, and our privacy team responds to requests within 30 days.

Exercising Your Rights

Data Sharing and Third Parties

We maintain a strict policy of minimal data sharing. We only share your information with trusted service providers who help us deliver fraud prevention services, and only under comprehensive data protection agreements. These partners include cloud infrastructure providers, security monitoring services, and regulatory reporting systems required by South African financial laws.

Legal Disclosures

In rare circumstances, we may be legally required to disclose your information to law enforcement, regulatory bodies, or courts. This only occurs when we receive valid legal requests, subpoenas, or court orders. We carefully review each request and only disclose the minimum information required by law, while notifying you unless legally prohibited.

International Data Transfers

While we primarily store and process data within South Africa, some of our security monitoring tools may involve international data transfers for threat intelligence purposes. These transfers are conducted under strict adequacy frameworks and binding corporate rules that ensure your data receives equivalent protection regardless of location.

Any international transfers are limited to anonymized threat data and do not include personally identifiable information except where specifically required for fraud investigation. We maintain detailed records of all international data movements and can provide this information upon request.

Updates to This Policy

We review and update this privacy policy annually, or whenever significant changes occur to our data practices or applicable laws. When we make material changes, we'll notify you via email and through prominent notices in your account dashboard. We encourage you to review this policy periodically to stay informed about how we protect your information.

Previous versions of our privacy policy are archived and available upon request. We maintain transparency about changes by highlighting what's new and explaining the reasons behind policy updates. Your continued use of tarenqivolaset's services after policy updates constitutes acceptance of the revised terms.